Terms of Purchase

These Terms of Purchase govern all purchase transactions, order services, and consumer rights protection rules between our website and all customers who place orders on our platform. The terms below are formulated based on standardized cross-border e-commerce service specifications, covering order processing, shipping arrangements, freight rules, after-sales return and refund policies, currency settlement and related purchase specifications. All customers who complete order payment and confirm purchases on our official website shall be deemed to have fully read, understood and accepted all purchase terms herein.

1. Order Confirmation & Processing Rules

Once customers complete online payment successfully, the system will automatically confirm the validity of the order and include it in our official processing queue. We will conduct comprehensive verification of order information, product inventory and payment status. All orders will be processed and arranged for shipment within our standard processing cycle to ensure orderly and efficient order execution. Customers are required to ensure that the submitted order information, including receiving address and contact details, is true, accurate and complete. Any logistics delays or delivery failures caused by incorrect information filled in by customers shall be borne by the customers themselves.

2. Shipping & Delivery Provisions

We adopt a standardized global logistics system to provide stable delivery services for all valid orders. All confirmed orders will be shipped within 1 to 3 business days after payment verification. After the goods are dispatched from the warehouse, the estimated delivery period is 6 to 12 days. The overall delivery progress is affected by conventional cross-border factors including regional logistics efficiency and customs clearance progress, and the above time range is the conventional and expected delivery cycle.
We provide free worldwide shipping for all products on the site. There is no shipping fee, packaging fee or any other logistics surcharge for any order. All logistics arrangement and transportation organization work are uniformly undertaken by our platform, bringing a cost-effective and worry-free delivery experience for all customers.

3. Customs & Cross-Border Cost Specifications

To eliminate all hidden costs of cross-border shopping for customers, our platform fully undertakes all tariffs, customs duties and relevant customs clearance fees incurred during international transportation and customs clearance. Customers do not need to pay any additional fees or extra charges after completing order payment. The commodity price displayed on the website is the final transaction price, ensuring transparent and consistent consumption standards for every purchase.

4. Unified Settlement Currency

All commodity pricing, order settlement and fund transactions on our official website adopt USD as the only unified settlement currency. All transaction data, refund amount calculation and service fee standards are based on US dollars. There will be no mandatory currency conversion or additional exchange rate difference charges during the entire purchase and after-sales process, ensuring standardized and accurate fund settlement.

5. Return Service Terms

We provide a customer-friendly and flexible return service to fully protect consumers’ legitimate shopping rights. Customers can initiate a return application through our official customer service channel within the valid return period if they are not satisfied with the purchased products. All return applications need to be submitted through the official Contact Us page and match valid order information.
All returned products must be kept in unused, unopened and intact condition with complete original packaging and accessories to pass official inspection and verification. Returns caused by man-made damage, excessive use or missing packaging will not be accepted. We adhere to fair and unified return review standards for all customers.

6. Refund Processing Rules

After we receive and verify the returned products to meet the return specifications, we will immediately initiate the official refund process. The refund will be completed within 5 to 10 business days, and the funds will be returned to the customer’s original payment account. All eligible refunds are full refunds without any deduction of handling fees, service fees or other hidden costs.
Individual delays in fund arrival caused by payment platform system maintenance, bank processing cycles and other objective factors are normal phenomena. Our customer service team will actively assist in tracking the refund progress to ensure the legitimate rights and interests of customers are fully guaranteed.

7. Transaction Compliance & User Obligations

Customers shall abide by international trading norms and platform rules when purchasing products on our website. Users are prohibited from malicious orders, repeated invalid returns and other behaviors that interfere with the normal operation of the platform. We reserve the right to reject subsequent service applications for abnormal orders that violate transaction specifications.

8. Term Update & Consultation Channel

We reserve the right to appropriately adjust and optimize these Terms of Purchase according to platform service upgrades and business adjustments. The latest revised terms will be displayed on the official website page, and continuous use of our purchasing services will be regarded as recognition and acceptance of the updated terms.
If you have any questions about order rules, shipping standards, return and refund policies, please contact our professional customer service team through the Contact Us page on our official website. We will provide efficient, standardized and detailed reply and guidance services.