Terms of Use

These Terms of Use govern your access to and usage of our official website, including all browsing, viewing, product inquiry, order placement and all other platform related behaviors. The purpose of these terms is to maintain standardized, safe and orderly website operation, provide stable and high-quality service experience for all users, and clarify the standardized usage rules and corresponding behavioral specifications for all visitors and customers. By accessing, browsing and using this website, you confirm that you agree to abide by all the terms and specifications listed below.

1. Website Usage Scope

This website is an official cross-border e-commerce platform dedicated to displaying and selling organic beauty products. All contents, functions and services of the platform are limited to personal, non-commercial and normal shopping use by individual users. Users are allowed to browse product information, collect product content, place legitimate orders, obtain official service support and enjoy after-sales guarantee services within the normal functional scope of the website.
Any behavior beyond the scope of personal normal use is not allowed on this platform, including but not limited to unauthorized commercial copying, content reprinting, platform function abuse, data crawling and other improper operation behaviors that interfere with the normal operation of the website.

2. User Conduct and Behavioral Specifications

All users accessing this website shall maintain compliant, civilized and legal usage behaviors. Users shall not use this platform to publish, spread or transmit any inappropriate, offensive, misleading or illegal information. Users shall not carry out any operation that may damage the normal operation of the website, affect platform security, interfere with other users’ normal browsing and shopping experience, or violate public network usage norms.
During the process of browsing and placing orders, users shall ensure that all information submitted to the platform is true, accurate and complete. Falsification of personal information, order information and receiving information is prohibited. Users shall independently bear all responsibilities and consequences arising from false information submission and non-compliant operation.

3. Intellectual Property Rights Protection

All text content, product pictures, graphic design, page layout, brand related display content and all original content on this website belong to the exclusive intellectual property scope of the platform. All related rights are legally protected. Users are only allowed to view and browse the content for personal shopping reference.
No individual or institution may copy, reproduce, modify, spread, resell, use for commercial purposes or create derivative works based on the website content without official authorization. Any unauthorized infringement of platform intellectual property rights will result in the termination of user service qualifications, and the platform reserves the right to pursue corresponding responsibilities.

4. Product and Platform Information Description

We always strive to ensure that all product information, introduction content, effect description and price display on the website are true, accurate and consistent with actual products. We conduct regular inspection and update of platform content to avoid wrong or misleading information display.
Due to objective factors such as different display devices, screen resolution and light environment, slight visual differences between website pictures and physical products may exist, which do not affect the actual product quality, product performance and normal use effect of the goods. All product physical objects shall prevail.

5. Transaction and Service Rules Reference

All shopping behaviors, order transactions, shipping services, tariff bearing rules, return and refund services on this website are implemented in accordance with our independent official policies, including Terms of Purchase, Customer Service Policy, Refund Policy and Shipping Policy. All users’ order behaviors and after-sales rights protection behaviors shall comply with the corresponding official policy specifications of the platform.
The platform implements unified USD settlement for all transactions, provides free worldwide shipping services, standard order processing and delivery cycle, and standardized 60-day return and 5-10 day refund service mechanism. All specific service details are subject to the corresponding independent policy documents of the website.

6. Platform Access and Service Limitation

We maintain stable platform operation and try our best to ensure continuous, smooth and uninterrupted website access and functional services for users. In view of the needs of platform upgrading, system maintenance, function optimization and safety maintenance, we may carry out temporary service suspension or access restriction without prior notice, which belongs to normal platform operation and maintenance scope.
We are not responsible for access abnormalities, page loading failures or service unavailability caused by user network environment, device faults and other external factors unrelated to platform operation.

7. Third-Party Platform Explanation

This website may involve links and access entries of third-party cooperative platforms during the service process, including payment channels and logistics service platforms. All third-party platform services are independent external service systems. We only provide convenient access channels for users, and do not assume responsibility for the service quality, operation norms and information security of third-party platforms.
Users need to abide by the usage rules of corresponding third-party platforms when using external linked services, and independently bear the usage risks arising from third-party services.

8. Terms Update and Revision

We reserve the right to update, adjust and optimize these Terms of Use according to platform service upgrade, function iteration and operation standard adjustment. When the terms are revised, the latest version will be displayed on the official website page and take effect automatically.
Your continuous browsing, access and use of the website after the update of the terms will be regarded as your full recognition and voluntary acceptance of the latest revised terms. It is recommended that users check and understand the relevant terms regularly.

9. Official Contact Channel

If you have any questions, feedback or consultation demands about website usage rules, service specifications and term contents, please contact us through the Contact Us page on our official website. Our professional customer service team will provide standardized and efficient reply and guidance services.